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Customer Support

Email: support@brooks.example

Phone: +1 (800) 000‑0000

Mon–Fri: 8:30–18:00 (Local Time)

Orders & Returns

Track orders, start returns, or request exchanges. Free exchanges for eligible orders.

Order Status & Returns →

Product & Sizing

Need help picking a size or model? We can recommend options by activity and fit.

Size Guide →

Response time: 1–2 business days

FAQs

How do I start a return or exchange?

Visit Order Status & Returns, enter your order number and email, then follow the prompts to start a return or exchange.

What is your warranty policy?

Brooks offers a limited warranty against manufacturing defects. Please include photos and your order number when contacting support.

Can I change my shipping address after ordering?

We may be able to update your address before the order ships. Contact us ASAP with your order number.